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  • 1. Always start with connecting your unit to a charger
    Read more here.
  • 2. Start the unit and follow the instructions
    Read more here.
  • 3. Make sure you have updated your unit to the latest firmware before you initiate the transfer from another unit
    Read more here.
  • 4. Do you have enough data storage space to transfer data from one unit to another?
    Read more here.
  • 5. Did you forget the password to your unit?
    Follow these steps.
  • 6. Did your unit become too hot or too cold?
    Follow these steps.
  • 7. Do you need any additional help or support?
    Contact your sales representative.
  • 1. How do I start my AirPods the first time?
    Follow this guide.
  • Do you have any questions about warranty management?
    Turn to your reseller.
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