![[Mockup] iPhone 13.png](https://static.wixstatic.com/media/9702f0_7f71663d15ba480fbc96b70a73f3bb5d~mv2.png/v1/fill/w_261,h_531,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/%5BMockup%5D%20iPhone%2013.png)
Same performance, lower price.
A refurbished phone is a used device that has undergone a thorough inspection, repair, and restoration by an authorized service partner to ensure it functions like new. We sell refurbished products of both Grade A and Grade B quality. The only difference between these are cosmetic, but all phones work like new regardless of grade.
GRADE A QUALITY
GRADE B QUALITY
At least 80% battery capacity
At least 80% battery capacity
The sound and microphone works flawlessly
The sound and microphone works flawlessly
Ports and connectors work flawlessly
Ports & contacts work flawlessly
The touchscreen works flawlessly
The touchscreen works flawlessly
The camera works flawlessly
The camera works flawlessly
Shows minimal signs of use, similar to a new one
Moderate signs of use, such as scratches and scuff marks, but no cracks
A smarter choice for resellers
Buying a THE HELP MOBILE should feel just as safe and secure as buying a new one. You get the same product but you save both money and the planet!​
Up to 40% cheaper than a new phone
Up to 24 months warranty
Always professionally renovated
Customer in focus
We want to make sure that our new customers have access to all relevant information and are provided with the best conditions to easily offer our products to their own customers.
Access to THE HELP's customer portal with available material to get started.
Sales guide and sales material to the stores
Personal contact person from THE HELP MOBILE
Quality requirements
Each phone undergoes a number of different tests carried out by our experienced service technicians to ensure that they work flawlessly. With this, we can guarantee that all phones meet the highest standards. ​
Cameras
Touch screen
Sound & microphone
Mechanical parts
Ports & connectors
Battery
![[Mockup] iPhone 13.png](https://static.wixstatic.com/media/9702f0_7f71663d15ba480fbc96b70a73f3bb5d~mv2.png/v1/fill/w_129,h_262,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/%5BMockup%5D%20iPhone%2013.png)